Introduction
Upstate Cleaning Spot (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://upstatecleaningspot.com or use our residential, commercial, and specialty cleaning services within Rochester, NY.
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, home or business address
Service Information: Details related to cleaning services requested/booked
Usage Data: Pages visited, IP address, browser type, time spent on pages
Payment Information: Only collected through secure third-party processors (we do not store credit card data)
How We Use Your Information
We use your information to:
Provide and manage our cleaning services
Respond to inquiries and provide customer support
Send booking confirmations, invoices, or follow-up communication
Improve our website and services
Send marketing communications (only with your consent)
How We Share Your Information
We do not sell or rent your personal information. We may share it with:
Third-party service providers (e.g., payment processors, email service platforms)
Law enforcement or government authorities if required by law
Staff or contractors strictly for the purpose of delivering services to you
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can disable cookies via your browser settings.
Data Security
We implement commercially reasonable security measures to protect your data. However, no transmission over the internet is 100% secure.
Your Rights
You may:
Request access or correction of your personal data
Opt-out of marketing emails at any time
Request data deletion (as permitted by law)
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal data from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date at the top.
Contact Us
For any questions or concerns, contact:
📧 Email: contact@upstatecleaningspot.com
